Frequently asked questions
What is the return policy?
All purchases are final sale. We offer a one-time mask-fit guarantee up to 30 days from the purchase date where you can exchange your mask for a new one.
How much does shipping cost?
We offer free shipping on orders over $99 across Canada! Ineligible orders will be subject to a shipping fee that will be calculated according to the shipping destination.
What brands do you carry?
We work with the top CPAP companies including but not limited to: ResMed, Philips Respironics, and Fisher & Paykel.
Does my insurance cover CPAP?
Most insurance plans do offer CPAP coverage. If you are eligible, we can help you determine your coverage. Please visit our Insurance Coverage page or fill out our contact form for more information.
How often should I change my accessories?
CPAP supplies including the mask, tube, filters, and water chamber are strongly advised to be replaced at certain intervals. Due to bacterial growth, proper cleaning, maintenance, and replacing of your supplies is imperative for your health. Visit our blog section to read more on cleaning and maintenance.